As an online retailer, there are a number of tasks and tools that you can use to help you optimize every aspect of your online store to help you drive sales. I’ve highlighted the five essential tasks for you to focus on.
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| Shivam Digital Marketing |
1. Monitor mobile traffic
To ensure you provide the best possible mobile shopping
experience, first take a look at your mobile traffic in Google Analytic. Analyzing traffic and interactions here will give you a better idea about how many users are visiting your site via a mobile device.
2. Install Call Tracking
Recently a group of online retailers realized the
importance the telephone has in hastening the path to conversion. According to
a research case study released by call
tracking software company, Media-hawk, customers who called a group of online
retailers “converted much more quickly after a phone call”.
Once you’ve installed the call tracking software on your website you’ll start collecting valuable data.
Once you’ve installed the call tracking software on your website you’ll start collecting valuable data.
3. Use Heatmaps
Heatmaps provide a useful insight into what people are
engaging with (clicking on) on-site as well as revealing which pieces of your
content are being overlooked.
Heatmaps work on the premise that people place their
mouse’s cursor over content that they’re interested in. The map then records
the amount of visitors who placed their cursor in a particular spot on a
landing page. On the heatmap below, orange shows the most popular areas of the
page. The cooler coloured
areas (green and blue) show less popular areas.
4. Run A/B Testing
A/B testing involves testing two versions of a web page.
The A version is the control and the B version is the variation. Each page
receives live traffic so that you can measure the effect each version has on
your conversion rates.
Your tests might include simple changes to
your site, including:
·
Layout
·
Headlines
·
Copywriting
·
Pricing
·
Promotions
·
Images
Then, when you’ve completed the test period,
you can choose which version produced the best conversion rate, sales, or even
click-through rate.
5. Google Analytics eCommerce Tracking
Google’s Ecommerce tracking enables ecommerce sites to
carry across revenue numbers into their analytics account. It’s a nifty feature
because it allows you to see how much revenue is generated from each of your
traffic sources.
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